We’ll help you leverage your technology. Use a tool that’s not listed here? Chances are, we’ve used it too. If not, we’ll work with you to quickly get your assistant up to speed.
Our service is fully customized to meet your needs. However, over the years, we’ve carefully refined the following core processes that most of the executives we work with utilize.
Here at Prialto, we’ve used our decades of collective business experience to develop a collection of best practices that drive all of our interactions. Here are just a few of the ways we’ll ensure you get exceptional service.
From the day you on-board, your virtual assistant and Engagement Manager are carefully documenting all of your preferences to ensure the work they do meets your expectations. Once they understand your goals, they’ll use the knowledge gained from over a decade of experience to streamline your processes to ensure accuracy from your assistant and backup support.
As a busy executive, your assistant understands that you don’t always have time to deal with miscellaneous conflicts that come up throughout the day. So, when it comes to the tasks you’ve delegated to them, they’ll proactively seek out and resolve issues. Ways they do this include:
We train your assistant to follow up on every conversation and project—both ones that are assigned to them and ones that they’ve just helped schedule. This way, you don’t have to worry about things slipping through the cracks.
Many of our members also leverage this by asking their assistants to keep track of projects and send them reminders when they need to complete tasks and/or follow up with contacts.
“From onboarding to delivery, they are process oriented and learn quickly. Communication is crucial – something they excel at.”
Ryan Mulcahy, DC Event Hub
Prialto provides virtual administrative assistants to executives, entrepreneurs, and businesses. Our virtual executive assistant services are curated and managed from our headquarters in Portland, Oregon, with creative insights from our global staff in Asia and Central America.
Our global telecommuting enables talented people in peripheral parts of the world economy to do cool work with dynamic business professionals in amazing places like San Francisco, New York, Chicago, Austin, and Los Angeles.