Our service is fully customized to meet your needs. However, over the years, we’ve carefully refined the following core processes that most of the startups we work with utilize.
We’ll help you leverage your technology. Use a tool that’s not listed here? Chances are, we’ve used it too. If not, we’ll work with you to quickly get your assistant up to speed.
Here at Prialto, we’ve used our decades of collective business experience to develop a collection of best practices that drive all of our interactions. Here are just a few of the ways we’ll ensure you get exceptional service.
As a leader at a fast-paced startup, you don’t have time constantly repeat instructions. We get that, and that’s why as soon as you engage in a conversation with us, we carefully document all of your preferences, guidelines, and expectations. Your primary and backup assistants are trained to reference our documentation and ask questions that improve their ability to work independently.
Our managed approach lets you send tasks to your assistant and know they’ll be completed efficiently without you having to check in on them. Your assistant’s mentor and team captain are aware of your core processes and help your assistant manage their workload efficiently. Whenever you want to offload a more complex project or are having challenges with your service, your Engagement Manager will step in and quickly offer you a solution.
Our 500,000+ hours of service has taught us that the best way to ensure tasks are completed accurately is to create clear, repeatable processes. For many tasks, including scheduling and CRM management, we have processes that we’ll adjust to your needs. And for custom projects, your Engagement Manager will work with you to create original documentation.
We understand that your needs may change over time. When that happens, we’ll listen to your new goals and revise your processes accordingly.
Prialto provides virtual administrative assistants to executives, entrepreneurs, and businesses. Our virtual executive assistant services are curated and managed from our headquarters in Portland, Oregon, with creative insights from our global staff in Asia and Central America.
Our global telecommuting enables talented people in peripheral parts of the world economy to do cool work with dynamic business professionals in amazing places like San Francisco, New York, Chicago, Austin, and Los Angeles.