Connie's Journey
I didn’t want to work at another call center
Once I found out I would not be taking calls, I was interested.
Working with executives seemed really interesting
I was right. I started learning new skills and life skills.
One my first members was a lawyer in the U.S.
She sent me all sorts of tasks, and I learned a lot about how lawyers work.
My Team Captain saw that I needed a new challenge
She encouraged me to apply. I needed a push.
I had never been a manager before
People are looking to me for leadership and coaching. I was a little nervous.
Being a Team Captain is challenging and fun
You are onboarding new members every week. You have to pay attention and make sure you understand how they work.
When I became a Team Captain, one of my PAs supported a lawyer
I was able to help her based on my experience. We trained the lawyer on how to use the firm’s CRM.
If you want to be told what to do, you will struggle here
You are encouraged to ask questions, to be proactive, to make a positive difference.
Prialto is a great place to work
The company is growing, and there are a lot of growth opportunities.
I feel like we are being taken care of
I have been here four years now. I know I am appreciated.