I found out about Prialto through a Facebook group for call center jobs.
Once I found out I would not be taking calls, I was interested.
I was right. I started learning new skills and life skills.
She sent me all sorts of tasks, and I learned a lot about how lawyers work.
She encouraged me to apply. I needed a push.
People are looking to me for leadership and coaching. I was a little nervous.
You are onboarding new members every week. You have to pay attention and make sure you understand how they work.
I was able to help her based on my experience. We trained the lawyer on how to use the firm’s CRM.
You are encouraged to ask questions, to be proactive, to make a positive difference.
The company is growing, and there are a lot of growth opportunities.
I have been here four years now. I know I am appreciated.