---
title: Connie's Story - Finding Work Outside a Call Center
description: Connie knows she is appreciated at Prialto. She loves that she is encouraged to ask questions and that there are always growth opportunities here.
image: https://www.prialto.com/hubfs/home-featured.png
---

[Apply Here](https://www.prialto.com/careers/jobs)

![connie story photos-01](https://www.prialto.com/hubfs/connie%20story%20photos-01.webp "connie story photos-01")

# Connie Marin

## Team Captain, Guatemala City

#### Before joining Prialto I worked as a barista and at call centers 

I found out about Prialto through a Facebook group for call center jobs. 

[Career Center](https://www.prialto.com/careers) [Open Positions](https://www.prialto.com/careers/jobs) [About Us](https://www.prialto.com/about-us)

## Connie's Journey

### I didn’t want to work at another call center

Once I found out I would not be taking calls, I was interested. 

![connie story photos-02](https://www.prialto.com/hubfs/connie%20story%20photos-02.webp)

![connie story photos-03](https://www.prialto.com/hubfs/connie%20story%20photos-03.webp)

### Working with executives seemed really interesting

I was right. I started learning new skills and life skills. 

### One my first members was a lawyer in the U.S.

She sent me all sorts of tasks, and I learned a lot about how lawyers work. 

![connie story photos-04](https://www.prialto.com/hubfs/connie%20story%20photos-04.webp)

![connie story photos-05](https://www.prialto.com/hubfs/connie%20story%20photos-05.webp)

### My Team Captain saw that I needed a new challenge

She encouraged me to apply. I needed a push. 

### I had never been a manager before

People are looking to me for leadership and coaching. I was a little nervous.  

![image - 2023-02-03T155140.590](https://www.prialto.com/hubfs/image%20-%202023-02-03T155140.590.webp)

![connie story photos-07](https://www.prialto.com/hubfs/connie%20story%20photos-07.webp)

### Being a Team Captain is challenging and fun

You are onboarding new members every week. You have to pay attention and make sure you understand how they work.  

 

### When I became a Team Captain, one of my PAs supported a lawyer

I was able to help her based on my experience. We trained the lawyer on how to use the firm’s CRM.  

![connie story photos-08](https://www.prialto.com/hubfs/connie%20story%20photos-08.webp)

![leads@prialto.com](https://www.prialto.com/hubfs/image%20-%202022-12-28T162811.552.webp)

### If you want to be told what to do, you will struggle here

You are encouraged to ask questions, to be proactive, to make a positive difference. 

### Prialto is a great place to work

The company is growing, and there are a lot of growth opportunities. 

![connie story photos-10](https://www.prialto.com/hubfs/connie%20story%20photos-10.webp)

![connie story photos-11](https://www.prialto.com/hubfs/connie%20story%20photos-11.webp)

### I feel like we are being taken care of

I have been here four years now. I know I am appreciated.  

## Experience Prialto

[See Open Positions](https://www.prialto.com/careers/jobs)