Pricing Plans that Scale with Your Business
Designed for Every Team Size
We made pricing easy. Select from flat-rate plans based on your average monthly needs. All plans include backup support and on-going consulting with your Engagement Manager who helps you maximize ROI from our services.
As you get more support services, we optimize your systems and make sure your users get a consistent experience.
Who Are You Purchasing Support For?
Your Prialto unit comes with hours of monthly support, a dedicated Engagement Manager, fully trained primary and secondary backup assistants and free episodic overflow time.
Yourself
1 unit55 hours of monthly support
- 1 member
- Month-to-month agreement
- Individual process design
- Quarterly consultations
Starting at $1350/month
Your Team
3+ units165+ hours of monthly support
- 3+ members
- Discounts for contract duration
- Team process design
- Monthly consultations
- Pooled resource benefits
Starting at $4050/month
Your Organization
8+ units440+ hours of monthly support
- 8+ members
- Extended, metrics-driven pilots
- Organization-wide process design
- Utilization and feedback reporting
- Dedicated cohort of assistants and inter-department resource sharing
- Team Lead support
- Operational projects, one-off projects and temporary workforce augmentation
Talk to us for pricing and pilot design
FAQs
We can start scoping your needs right away. Onboarding for individuals and small teams typically begins within 3-5 days. Larger teams start according to an agreed upon timeline.
9:00am – 6:00pm Monday through Friday, per US and UK time zones, exempting federal holidays. Extended weekday and weekend hours may be arranged on a customized basis.
We use a suite of technology and management best practices to securely enable login sharing between your business and Prialto.
Yes. If your assistant has not used your particular tools, our training staff will support them in learning it, so you don’t need to spend time training.
Most of our assistants have a bachelor's degree and/or extensive experience in business support services. Every assistant goes through a month-long new-hire training program before working with our clients. We also provide on-going training to ensure our assistants are constantly improving their skills and are up-to-date on the latest trends in business practices and technology.
Flat, monthly pricing starts at $1,350 per month with a 90 day minimum per unit plus a $250 initial set-up fee in the first month. The setup fee will be waived with a 1-year agreement.