virtual assistant pricing

Virtual Assistant Pricing that Scales with Your Business

We made pricing easy. We offer our services by what we call a Prialto Unit; a flat monthly rate with no overage fees or hidden costs. All plans include backup support and on-going consulting with your Engagement Manager who helps you maximize ROI from our services.

Need more support? Our support scales with you. You can add as many units as you need at any time.

What's Included in a Prialto Unit

Dedicated Assistant

You'll have a close working relationship with your Prialto assistant. Every assistant goes through a month-long training program before working with our members. We also provide ongoing training to ensure your assistant continuously upgrades their skills and deepens their knowledge of business practices and technology.

 

55 Hours/ Month

One "unit" comes with 55 hours of support per month and free episodic overflow time. Based on 15+ years of experience, we have found that 55 hours works well for most professionals.

 Prialto Unit Graphic

$1500/ month

 

Engagement Manager

Your engagement manager (EM) ensures you get the most out of your Prialto unit. Your Engagement Manager will work with you to create custom processes, troubleshoot issues, and act as your process design architect and delegation mentor.

 

 

Backup Assistant

Our team-based approach means that you’ll always have multiple other teammates who know your processes and can access them in the Prialto system to take over where others left off.

 
Prialto Unit Graphic

$1500/ month

55 Hours/ Month

One "unit" comes with 55 hours of support per month and free episodic overflow time. Based on 14+ years of experience, we have found that 55 hours works well for most executives. It’s about a third of a full-time employee.

Dedicated Assistant

Every assistant goes through a month-long training program before working with our clients. We also provide ongoing training to ensure our assistants constantly improve their skills and are up-to-date on business practices and technology.

Engagement Manager

Your engagement manager (EM) ensures you get the most out of your Prialto unit. Your EM will work with you to create custom processes, troubleshoot issues, and act as your delegation guide.

Backup Assistant

Our team-based approach means that you’ll always have multiple other teammates who know your processes and can access them in the Prialto system to take over where others left off.

What Support Do You Need?

Fractional Dedicated Assistant
1+ units
55+ hours of monthly support
 
Setup fee
Discounts for annual contracting
  • Dedicated part-time support from one or more Prialto PAs
  • Ongoing process design and optimization
  • Starting at 80% backup coverage
  • Core processes to start, customize and scale over time
  • Ongoing assistant training
  • Enterprise-grade security
  • Add on more units as needed

$1500 per unit /month

Get Started

Full Time Dedicated Assistant
3+ units
165+ hours of monthly support
 
 
Discounts for annual contracting
  • Dedicated full-time support from one or more Prialto PAs
  • Ongoing process design and optimization
  • Starting at 60% backup coverage
  • Bespoke processes from day 1 — PA 100% embedded in your business
  • Ongoing assistant training
  • Enterprise-grade security
  • Expand support as needed

Starting at $3600 /month

Get Started

Custom Enterprise Solutions
10+ units
550+ hours of monthly support
 
 
 
  • Dedicated cohort of assistants and inter-department resourcing
  • Ongoing process design and optimization
  • Operational projects, one-off projects, and temporary workforce augmentation
  • Organization-wide project design
  • Ongoing cohort training
  • Enterprise-grade security
  • Expand support as needed

Talk to us for pricing and pilot design

FAQs

How quickly can I get started?
We can start scoping your needs right away. Onboarding for individuals and small teams typically begins within 3-5 days. Larger teams start according to an agreed upon timeline.
What is a Prialto unit?

One "unit" comes with 55 hours of support per month, a dedicated Engagement Manager, fully trained primary and secondary backup assistants, and free episodic overflow time.

Based on 12+ years of experience, we have found that 55 hours works well for most executives. It’s about a third of a full-time employee.

Need More Support?

Our support scales with you. You can add as many units as you need at any time.

How does the fee structure work?
Flat, monthly pricing starts at $1,500 per month with a 90-day minimum per unit plus a $250 initial set-up fee in the first month. The setup fee will be waived with a 1-year agreement.
What happens if I go over 55 hours in a month?

We know business ebbs and flows. Some days, weeks and months are busier than others. We never turn off support or charge overage fees because we are more interested in developing a long-term partnership with you. 

If you consistently need additional support, our model makes it easy to add additional units at any time.

What hours do assistants work?
9:00am – 6:00pm Monday through Friday, per US and UK time zones, exempting federal holidays. Extended weekday and weekend hours may be arranged on a customized basis.
How do I provide all of my log-ins and other secure info?
We use a suite of technology and management best practices to securely enable login sharing between your business and Prialto.
Will my assistant know how to use my tools?
Yes. If your assistant has not used your particular tools, our training staff will support them in learning it, so you don’t need to spend time training.
What are your assistants’ qualifications?
Most of our assistants have a bachelor's degree and/or extensive experience in business support services. Every assistant goes through a month-long new-hire training program before working with our clients. We also provide on-going training to ensure our assistants are constantly improving their skills and are up-to-date on the latest trends in business practices and technology.

Prialto Testimonial by Seth Cohen of Formerly Castlight Health
Seth CohenFormerly Castlight Health
“I initially expected the service to take substantial upfront time from me to get working. But Prialto’s service processes made it impressively turnkey”
5 stars
Prialto Testimonial by Jake Doman of Axion
Jake DomanAxion
“I was paired with a PA in a recent contract – he is one of the best colleagues I have had the pleasure of working with at both the Fortune 500 level and in niche consulting. He is extraordinarily professional, mature beyond his years and has an EQ / IQ higher than I have witnessed in many.”
5 stars
Prialto Testimonial by Alex Kelly of CABN
Alex KellyCABN
"Prialto supports in ways that are beyond quantifiable metrics. There is seamless integration with our corporate culture as they respond to 100s of customer inquiries a week."
5 stars

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