---
title: Jaqueline's Story
description: Prialto provides career opportunities to a wide variety of amazing people. Read Jacqueline's Prialto story today.
image: https://www.prialto.com/hubfs/home-featured.png
---

[Apply Here](https://www.prialto.com/careers/jobs)

![image - 2023-01-20T163720.973](https://www.prialto.com/hubfs/image%20-%202023-01-20T163720.973.webp "image - 2023-01-20T163720.973")

# Jaqueline Baak

## Team Leader - Guatemala

**I joined Prialto in 2018 after years in customer service and call center jobs and grew from PA to Team Leader**

I didn’t quite know what I was getting into at first--who knew working at Prialto would lead me to pursue psychology.

[Career Center](https://www.prialto.com/careers) [Open Positions](https://www.prialto.com/careers/jobs) [About Us](https://www.prialto.com/about-us)

## Jaqueline's Journey

 Finding her voice as a leader

### It was all new to me

Working with executives, the skills, the tools, the processes--there was a lot to learn. Managers and teammates supported me all through the training and my first members. You have to be patient.

![image - 2023-01-20T163949.693](https://www.prialto.com/hubfs/image%20-%202023-01-20T163949.693.webp)

![image - 2023-03-02T163123.147](https://www.prialto.com/hubfs/image%20-%202023-03-02T163123.147.webp)

### You’re allowed and encouraged to be yourself here

Something as simple as being called by your name—it doesn’t happen in call centers where you are a number and are told what to do. My Prialto coworkers want to know what I’m interested in and align that with work as much as possible.

### I became a Team Leader because I love to lead people

Our team is fantastic. I like to help others grow—not just in business but in other areas. Right now, my team is working together to be healthier. I’m passionate about helping people in general.

![ProfileTemplateJBteamleader](https://www.prialto.com/hubfs/ProfileTemplateJBteamleader.png)

![image - 2023-01-20T163604.928](https://www.prialto.com/hubfs/image%20-%202023-01-20T163604.928.webp)

### We have so much support

My managers are always there for me. Knowing that I always have their support means a lot. They trust me to lead my way, and I like that.

### Teamwork is what it’s all about

Your teammates care about you and support you. They get you through hard times and celebrate success.

![image - 2023-01-20T163459.909](https://www.prialto.com/hubfs/image%20-%202023-01-20T163459.909.webp)

![image - 2023-01-20T163814.295-1](https://www.prialto.com/hubfs/image%20-%202023-01-20T163814.295-1.webp)

### I’m now studying psychology in college

One of my first members was a psychologist! When she found out about my major, she wanted to teach me about the business side of things. It was great and helped get me where I am today.

## Experience Prialto

[See Open Positions](https://www.prialto.com/careers/jobs)