<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=1547670425537938&amp;ev=PageView&amp;noscript=1"> How We Work
How We Work
See how our service is designed to empower your success
See How We Work

 Our virtual assistants are our employees who work in our offices. This means we do the heavy-lifting of training your assistant, ensuring the quality of their work, and keeping your information secure so that you can focus on the activities that matter most. 

Here are some of the processes we use to ensure you have a successful relationship with your virtual assistant: 

IT Security Policies

We have a comprehensive security infrastructure to ensure your data is kept strictly confidential. Clients in sensitive industries such as healthcare and IT security trust our protocols to keep their information secure

 

Quality Assurance Checks

Our team leads and managers QA check new and/or complex tasks to ensure the work your virtual assistant delivers meets your expectations. Plus, the continuous mentorship your assistant receives from their leaders prevents you from having to field constant questions

Secured Offices

All of our virtual assistants work in our offices which are secured with desktop monitoring, security cards, IP restrictions, video monitoring, and other physical and technological measures to keep your data safe

Backup Service

At Prialto, you’ll never go a business day without service. We keep a backup virtual assistant fully trained and up-to-date on your processes so that when your primary one is out of the office, you still have reliable support

Tools Knowledge

We stay up-to-date on the latest technology so we’re prepared to immediately work with your systems and give tool recommendations

Check out our tools database for more info

Process-Driven Best Practices

Our process-driven best practices are informed by over a decade of experience and allow us to deliver consistent and efficient service. We’re adept at quickly documenting and implementing your unique processes

Want to learn more?

Contact Us

What's it like working with a VA?

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Benefits of a Managed Service

Here are some of the benefits our members value most.

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You Get a Highly Trained Assistant

Prior to being assigned to members, we have all of our assistants complete a baseline training program that includes lots of practical assignments. Then, once they start working with you, your Engagement Manager and Team Captain give your assistant training on your processes and industry to ensure they are fully equipped to support you.

Additionally, we provide ongoing mentoring and professional development to keep your assistant’s skills up-to-date.

There Is Zero Management Required

Since our assistants are our employees who work in our offices, we manage them for you. This includes:

  • Monitoring the quality of their work
  • Taking actions to help them stay motivated
  • Coaching them on areas of improvement

All you have to do is let your Engagement Manager know when you want to offload new tasks or change existing ones.

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We Work with You to Maximize Your ROI

We aren’t satisfied unless you’re getting measurable value from our service. If you’re unsure how to best leverage your assistant, just reach out to your Engagement Manager and they’ll give you personalized options to maximize your ROI including:

  • Additional ways your assistant can support you
  • Instructing your assistant to proactively tackle certain types of tasks without being asked
  • Offering to support other members of your team

Getting Started Is Easy

Our three-step process lets us assess how we can amplify your productivity, develop a plan to move forward, and introduce you to your curated support team.

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Introduction Call

Let’s chat and explore how we can boost your productivity

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Implementation Plan Review

We’ll draft and discuss an implementation plan that outlines how we’ll serve you

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On-Boarding

After you’ve signed, it’s time to meet your virtual assistant and Engagement Manager and kick off service

Hire a Virtual Assistant

Get Started

Meet Our Happy Customers

See Testimonials
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Prialto provides virtual administrative assistants to executives, entrepreneurs, and businesses. Our virtual executive assistant services are curated and managed from our headquarters in Portland, Oregon, with creative insights from our global staff in Asia and Central America.

Our global telecommuting enables talented people in peripheral parts of the world economy to do cool work with dynamic business professionals in amazing places like San Francisco, New York, Chicago, Austin, and Los Angeles.