Keeping up with hiring needs is the number one concern among CEOs, CFOs and controllers surveyed by the American Institute of Certified Public Accountants (AICPA). Retaining top employees as competition intensifies is also a key challenge.
Empower your accountants to refocus their time and take on more clients by freeing them from administrative work. Accounting firms that lack the time, expertise, and resources needed to build an administrative layer leverage our managed virtual assistant service.
Your CPAs lose an average 16 hours a week to scheduling, following up with clients, preparing documents, CRM data management, marketing and more. An accounting virtual assistant can help.
Having a dedicated virtual assistant support you means you can give your full self during meetings. Your assistant can answer phone calls, flag communications, and respond to client questions.
Your professional Prialto Virtual Assistants are supported by a team of managers and trained backup assistants that document your processes and provide training for growth and continuity.
Our service is fully customized to meet your needs. However, over the years, we have carefully refined the following core processes that most of the executive teams we work with utilize.
Eliminate email ping pong for your accountants. Assistants schedule, confirm, and follow-up with appointments, and place important reminders on calendars.
Save your team’s time formatting account reviews, client reports, etc. Just give us the templates and content, and your assistants will take it from there.
Accounting virtual assistants will keep all your team's contacts organized in a single CRM system, so you never struggle to find someone's information, and it is always up to date.
Your assistant can create letter templates, layouts for company brochures, and update content on your websites and social media.
As your accounting virtual assistant team learns about your business, contacts, and priorities, they can manage your team’s inboxes and save hours each day sorting through messages.
Reduce the administrative burden that slows down hiring during times of high growth. A Prialto assistant can post openings, format resumes, and schedule interviews to help you meet hiring needs.
work directly within your technology stack. Prialto assistants are trained in various productivity software, including calendar and email management, CRM management, cash flow analysis, rebalancing, and comparison tools. If you use a tool that we are not yet familiar with, we will take the time to document it and learn how to use it effectively.
At Prialto, we’ve used our decades of collective business experience to develop a collection of best practices to drive business forward. Here are just a few of the ways we’ll ensure you get exceptional service.
Our managed virtual assistant service is built to scale. We document your preferences and policies, making it easy for you to extend or reduce service based on your changing needs (like during tax season).
If your assistant is promoted or moves on, your backup support has you covered until a new assistant is up to speed. We'll handle documentation, training, and even process design.
Whether you're meeting clients or deep in heads-down work, your accounting virtual assistant has you covered. You can reach your team on the channel of your choice whenever you need us—email, text, phone, or chat. We'll respond to requests within the hour. If your assistant is not immediately available, your backup assistant will ensure you get the support you need.
We take security seriously. Our assistants are full-time Prialto employees. We provide benefits and training, and every assistant works within our SOC-2 Type 1 compliant data security infrastructure, which includes:
Your Prialto Virtual Assistant can use a white labeled email address and phone number to manage client communications, prospecting, and follow-up.
Your clients will never know that we're not sitting in your office.