For high-growth biotech companies, the executive team's admin needs are growing faster than admin resources can keep up—straining internal admins and bogging down the c-suite and sales leaders in busywork.
Our service is fully customized to meet your needs. However, over the years, we have carefully refined the following core processes that most of the executive teams we work with utilize.
Save your team’s time on formatted reports, tear sheets, etc. Just give us the templates and content, and assistants will send it out and manage any follow-up activities
Virtual administrative assistants will keep all your team's contacts organized in a single CRM system, so you never struggle to find someone's information
Eliminate email ping pong for your executive team. Assistants schedule, confirm, and follow-up with meetings, and place important reminders on calendars
It takes up to 12 hours to plan a door-to-door business trip. Our virtual assistants document your executives’ preferences, present options, and deliver complete itineraries
Your assistant can prospect for new business, build lists, launch email campaigns, and follow up on sales leads to free advisors to spend more time with clients and prospects
As your virtual assistant team learns your business, contacts, and priorities, they can manage your team’s inboxes and save hours each day sorting through messages
We will help you leverage your tech stack. We train assistants in your productivity technology including calendar and email management, CRM management, travel and expense management, and light bookkeeping. If we do not know something, we will learn it. Our promise is that you do not have to change how you work.
Here at Prialto we’ve used our decades of collective business experience to develop a collection of best practices that drive all of our interactions. Here are just a few of the ways we’ll ensure you get exceptional service.
Executives and senior producers have contacts stored in a variety of places, including your inbox, email management tool, CRM, spreadsheets, etc. This makes it difficult to keep track of people, network, send emails, and engage other outreach activities.
When you start working with Prialto, virtual assistants consolidate all your contacts as you see fit. After that, they will ensure all your contact management systems are consistent and up to date.
When executives are networking, meeting clients, and carrying out other responsibilities, they just reach out to your virtual assistant using the communication channels you prefer.
Our assistants will adopt the messaging tools you use and respond to all requests within the hour, so your executives have easy access to support while they are on the go. Whenever they are not immediately available, your backup assistant will respond and ensure you get the support you need.
Whether prospecting for sales, analyzing competitors, or creating briefs for important meetings, our virtual assistants are experts at collecting research data based on your requirements and criteria. Your virtual assistant will carefully curate the information executives need to stay well-informed and support business initiatives. Information we gather for our current clients includes:
Prialto virtual assistants are employees of Prialto. They undergo thorough background checks, sign confidentiality and non-disclosure agreements, and work in our secured offices with enterprise-grade network security and access control. We work with all our biotech clients to ensure HIPPA compliance and any other security protocols unique to a given company.
Matt Paulson is the Development Chief of Staff for CytomX, responsible for executive support. At the time Matt came onboard, the company’s four internal executive assistants were supporting 20 executives, which was becoming unsustainable.
"Our internal executive assistants were overwhelmed. Things were slipping through the cracks. We engaged Prialto to take on scheduling, travel, and expense management.”
The CytomX executive team was growing faster than the admin team could keep up. Recruiting, hiring, training, and managing new admins, with one admin assigned to three to five executives, was time consuming and would require additional HR and management resources.
The company was drawn to Prialto’s managed service model, where Prialto hires, trains and manages virtual assistants—CytomX executives just tells Prialto’s Engagement Managers what they need, and Prialto Productivity Assistants (PAs) get it done.