Welcome to Prialto

We're excited to begin your onboarding process. Here are a few things to remember as you move forward:

 

  • Throughout the next few weeks, we'll be downloading lots of information from you, including your key preferences. The more detailed information you provide--whether it's in documentation or on training calls--the faster we can deliver support to you.

 

  • We rely on your feedback to provide nuanced and proactive support. Whenever you'd like your PA to do something differently, let us know. We will document your preferences, course correct and optimize. Every bit of feedback--whether positive or negative--helps us better deliver for you.

 

  • If you ever have any questions about how to best leverage your PA, adopt a new tool, or make a process more efficient, let us know.  We've delivered over a million hours of support and can provide insights that will help you achieve your goals.

 

Watch the following video to learn more about how we work.

FAQs

How do I best communicate with my PA?

As with any employee, over-communication is key. Communication best practices are universal and include things like providing clear instructions, communicating regularly so you stay on the same page, and sharing your communication preferences so your PA knows the best way to reach you under varying circumstances

If you'd like additional tips, check out this article:

Have an Assistant? You Need to Master These Communication Skills.

What does my Engagement Manager do?

Your Engagement Manager is your partner in ensuring your Prialto service is effective. They unlock the management layer of your admin support, taking your ideas, questions, and feedback and partner with local managers to better train your assistant and optimize your service.

Want to learn more? Check out this article:

How to Best Leverage Your Engagement Manager

Is there anything that I should do to prepare for my onboarding?

Your Engagement Manager will work with you to get your PA set-up and ready to support you. In the meantime, you can check out these Best Practices for Working with a Prialto PA to help you get the most out of our service.